Florida East Coast Railway

  • Dispatcher

    Job Locations US-FL-Jacksonville
    Posted Date 2 months ago(1/10/2019 3:58 PM)
    Requisition Number
    # of Openings
    Highway Services
    Retirement Plan
    Close Date
    Apply early as this position may be removed or filled as soon as there are sufficient applicants
    Union Position
  • Overview

    The FECHS has an opening for a Dispatcher who
    will provide safe and effective management and retention of Owner Operators,
    ensure adherence to Federal, State, and Company policies and procedures.  They will be responsible for the cost
    effective use of resources including contractors, equipment, and supplies and
    will assign motor vehicles and drivers for
    conveyance of freight by performing the following:


    Responsible for the supervision of assigned
    Owner Operators to ensure the highest possible utilization within DOT
    regulations and company policy; responsible for the efficient planning of Owner
    Operators to enable high production out of each unit and ensure on-time
    delivery performance for customers; complete all dispatch computer work in the
    TL2000 system in a real-time environment; monitor and handle all daily check
    calls by assigned Owner Operators and ensure the Owner Operators are in
    compliance with company policy; monitor and communicate all service failures of
    assigned owner operators to the Director of Operations and the Customer Service
    Team; liaison all Safety and compliance issues regarding assigned Owner
    Operators to the Safety department to be sure Owner Operators remain in DOT
    compliance; assist with recruiting efforts as necessary, including but not
    limited to, interviewing Owner Operator applicants, attending job fairs, etc.;
    interface with Safety Department to address performance issues; authorize
    T-Check advances and ensures proper procedures are followed; approve settlement
    corrections as necessary; provide complete load information to ensure Owner
    Operators are fully prepared for their next work assignment; Assist in the
    recruiting and orientation process ensuring all new hires meet all company
    minimum qualification standards and regulatory agency requirements; responsible
    and accountable for owner operator performance issues; participate in Safety
    functions and Company events; responsible for scanning all relevant shipping
    documents; manages night and weekend operations on a rotation schedule; record
    the daily hours of service and monitor daily and weekly to ensure DOT
    compliance; maintain files and monitor repairs on rail and non-rail equipment;
    maintain close communication with FECHS customer base.


    • Must be familiar with Federal Motor Carrier Safety Regulations, issued by the U. S. Department of Transportation, Federal Highway Adminis­tration; safety rules and instructions; in-bond regulations for customs. 
    • Able to handle multiple tasks in a high profile and fast paced environment
    • Able to perform computer function in a real time environment; proficient in multi-line telephone with strong telephone skills; strong PC computer skills with Microsoft Office and related software products; able to adapt to a variety of personalities as it relates to Owner OperatorsAS400 operating systems experience (preferably TL2000); ability to work a flexible schedule.
    • Bachelor’s degree from a four-year college or university preferred; or two years related experience may be substituted for each year of college.
    • Strong operational background in transportation industry with dispatch experience preferred.
    • Ability to communicate both orally and in writing, with internal and external executive level management
    • Ability to speak Spanish preferred but not required.


    Qualified applicants will be considered for vacancies without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by prevailing state and federal laws, regulations and ordinances.


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